Our team prepares your order within 24 to 72 business hours.
Once shipped, delivery usually takes 7 to 10 business days, depending on your location.

You will receive a confirmation email, then a tracking link as soon as your order is on its way.

Yes. Shipping is free on all orders, with parcel tracking.

If you wish to cancel your order, contact us as soon as possible at contact@reinhab.com with the subject “Order cancellation”.

Cancellation is possible as long as the order has not yet been prepared or shipped. Once the parcel has been handed over to the carrier, we unfortunately can no longer cancel it.

You have 90 days from receipt of your order to request a return. Simply contact us at contact@reinhab.com and we will send you the return instructions.

See our Return & Refund Policy.

Our customer service is available 6 days a week by email at contact@reinhab.com, or through our contact page.